Frequently Asked Questions
Everything you need to know about bringing Created Co. into your home.
What is the standard shipping time for furniture and decor?
Most decor items ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for white-glove delivery and assembly.
Do you offer international shipping?
Currently, Created Co. ships exclusively within the continental United States and Canada. We are working on expanding our logistics to other regions soon.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your products sustainably sourced?
Yes, we prioritize ethical manufacturing. Our wood products are FSC-certified, and we partner with artisans who utilize recycled materials whenever possible.
Can I request a fabric sample before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture fit your space perfectly.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger home investments.